- 2. Application for trip method
-
(1) You attach application fee to determine predetermined matter after entry next to predetermined trip application (it is said with “application” as follows), and please apply. Application fee of tour costs or cancellation charges or cancelation cost handle as part or all each. In the case of communication contract, it is not this limit.
Tour costs (per person) |
Application fee |
Less than 30,000 yen |
6,000 yen |
It is less than 60,000 yen more than 30,000 yen |
12,000 yen |
It is less than 100,000 yen more than 60,000 yen |
20,000 yen |
It is less than 150,000 yen more than 100,000 yen |
30,000 yen |
More than 150,000 yen |
More than 20% of tour costs |
(2) Office (it is said with “us” as follows) of our trust travel agent listed in trust sale column on the back of us and the trip brochure or trust travel agent agent accepts telephone, mail, reservation of contract by facsimile or other means of communication. In this case contract is not established at the time of reservation, and visitor is expected to pay presentation and application fee of application within three days from the next day of day when we consented to reservation. You are expected to pay by cash by date when we reckon and sail up, and we appoint in the case of application after day equal to 20 days ago from the day before of the trip starting date. In addition, when visitor of communication contract is card member (we say “member” as follows) of our cooperating credit card company (we say “partner company” as follows), sometimes approval of visitor does without signature of visitor than card of partner company and may be expected to pay tour costs, cancellation charges, breach of promise charges and additional charge. Receptionist says that it is inner for business hours of us, and, as for facsimile, the E-mail which arrived after business hours, it is in reception desk on business day, the following day. But the handling after business hours of closing date is not possible. In addition, reservation treats us as thing which there was not by the designated date of payment when there is not payment of tour costs (application fee). In addition, we may omit presentation of application when we give application to directly.
(3) Trip condition with visitor that the conclusion of contract is hoped for depends on Clause 2 (2) and Clause 13 (1) other than next by communication contract (payment with credit card).
- 1) To slip which is predetermined than member of company partner as for us receive “telephone, facsimile, application of trip by Internet or other means of communication” subject to “receiving payment such as tour costs or cancellation charges without signature of member”, and may make a contract (“communication contract” means the above). In addition, there may be limitation in kind of card which can do case and the handling that the handling concerned is not possible by trust travel agent.
- 2) Visitor of member adds “name of trip to offer type plan” that we are going to apply for on “the departure dates”, and, on application for communication contract, “member number”, please offer “card expiration date” to us and others “card name”.
- 3) We do with day when visitor and we should carry out payment such as tour costs based on contract or refund debt, and, in the case of the former, in the case of the latter, it is “use of card sunlight” by communication contract on day that there was of proposal of contract cancellation on contract establishment day.
- 4) When credit card of visitor is invalid and cannot pay, we cancel communication contract, and please pay cancellation charges and breach of promise charges of Clause 15 of the same amount. But it is not this limit when we have payment of tour costs by cash by date when we appoint separately.
- 3. Completion of contract time
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(1) We consent to the conclusion of contract, and contract with visitor is established when we accepted application fee. Specifically, we stop by next.
- 1) When, in the case of store (and door-to-door sales by member of foreign affairs of us), we consented to the conclusion of contract, and we accepted application fee of Clause 2 (1).
- 2) When we reckoned from the next day on day when we notified of the effect of consent of reservation, and, in the case of reservation of contract with telephones, us and others accepted application fee of Clause 2 (1) from visitor by day equal to the third day. But when we reckoned from the day before of the trip starting date, and we sailed up, and reservation after 20 days ago accepted the tour costs total amount by date of our designation.
(2) When we issued notice of our consenting to the conclusion of communication contract, communication contract is established. But it is established when we notify of notice of consenting to application for contract concerned by method by notice of electronic consent such as E-mail, facsimile, answering machine when the notice concerned arrived at visitor.
- 4. Application condition
-
- (1) In the case of trip only for one younger than 20 years, written consent of protector (legal representative) is necessary.
- (2) In the case of trip only for one younger than 15 years, we may decline application.
- (3) When age, qualification, skill or other conditions are not equal to condition that we appoint about trip for the class of authorized travelers or trip with specific purpose, I may decline application.
- (4) Needing special consideration such as person having obstacle, person injuring health, pregnant, assistance dog user, company of person of assistance, arrangement of wheelchair, please offer so to body. We accept this as far as it is possible. In this case we may be subject to changing contents about company of person of assistance or companion, presentation of medical certificate of doctor, a part of course for security of trip and smooth conduct. In addition, I may decline application. In addition, expense required for special measures that we took measures for visitor based on proposal from visitor of visitor burden.
- (5) When there are on-the-job circumstances of other us, I may decline application.
- 5. Application by contract person in charge
-
- (1) When there is application for trip from representative (it is said with “contract person in charge” as follows) of visitor that we constitute group, group, contract person in charge considers all power of attorney about the conclusion of contract and cancellation to have and performs business about the contract concerned between contract person in charge.
- (2) Contract person in charge must submit list of constitutionalist to us by day that we set.
- (3) About debt that it is predicted that in fact contract person in charge carries us on the back for constitutionalist or we will suffer in the future or duty, we do not take any responsibility.
- (4) When we put after trip start when contract person in charge does not join group, group, they consider constitutionalist whom contract person in charge elected beforehand to be contract person in charge.
- 6. Grant of trip itinerary (decision document)
- When we cannot list decision trip contents about main use transport, accommodation organizations in travel schedule in contract document, they issue “trip itinerary” which listed decision information to visitor by the day before on the trip starting date at the latest. Decision document is constructed by offer brochure or homepage.
- 7. Application of tour costs and the due date
-
- (1) Of explanatory note in particular as far as there is not;;, in the one 12 years or older, in the one younger than 12 years, it is child tour costs 3 years old or older adult travel expenses.
- (2) When tour costs do not have division indication of adult, child;; apply the tour costs concerned toward all three years or older.
- (3) Tour costs display every each course. Please confirm with the departure date and number of people.
- (4) With the additional price, we say tour costs that the accommodation price by choice, choice of class of plane, choice of accommodations designation, extension of stay for airmail adds to basic tour costs.
- (5) As for the tour costs, it is standard in case of calculation of sum of “breach of promise charges” of Clause 14 (1) and “change compensation money” of Clause 23 “cancellation charges” of Clause 15 “application fee” of Clause 2 (1). As for offer advertisement, brochure, the calculation method of “tour costs” in homepage, it is “amount of money that we displayed as tour costs” plus “amount of money that we displayed as the additional price” negative “amount of money that we displayed as the discount price”.
- (6) Tour costs (the remainder that deducted application fee) reckon from the day before of the trip starting date, and you sail up, and please pay in full up to 14 days before. But you are in full expected to pay by date when we appoint when we reckon from the day before of the trip starting date and we sail up and are applied after 20 days ago.
- 8. It is included in tour costs
-
- (1) Tax such as fare, rate (explanatory note as far as there is not as for the plane coach), the hotel charges, meal charges, consumption tax of transport organization that stated clearly in travel schedule service rate, the Airport Facilities fee for use and other expenses that exhibited in particular.
- (2) Tour conductor expenses of course that tour conductor is accompanied by.
- (3) Other expenses that we stated clearly as “thing included in tour costs” which we displayed in each course.
Even if the price mentioned above is not used partly by circumstances of visitor, we do not refund.
- 9. It is not included in tour costs
-
Others of Clause 8 are not included in tour costs. We exemplify part.
- (1) Excess baggage rate (about prescribed weight, capacity, thing more than the number).
- (2) Transportation expenses not to be included in course, miscellaneous expenses such as dining charges and miscellaneous expenses of personal properties such as cleaning charges, telephone rate and tax, service charge with it.
- (3) The price for optional plan optional tour that only applicant participates in.
- 10. Change of contract contents
- When reason that offer (delay, change of destination Airport) or other we of carrying service not to depend on natural calamity in heaven and earth, cancellation of trip service offers such as transport, accommodation engine, order of public office, original service plan cannot participate in occurs even if we are after the conclusion of contract, we explain causation with reason why the immediately beforehand reason concerned cannot participate in to visitor and the reason concerned when it is unavoidable to plan security of trip and smooth conduct and, in travel schedule, may change contents of contents or other contracts of trip service. But, in urgent case, we explain after change when it is unavoidable.
- 11. Change of the amount of tour costs
-
- (1) When we largely go over degree that is usually assumed by changes of economic situation that fare, rate of transport organization to use is remarkable and increase or we are reduced, we may change tour costs within the increase and decrease.
- (2) When we increase tour costs by this clause (1), we reckon from the day before of the trip starting date and we sail up and notify visitor up to 15 days before.
- (3) When we reduce tour costs by this clause (1), only the amount of decrease in fare, rate reduces tour costs.
- (4) When increase or reduction occurs to expense (including cancellation charges, breach of promise charges and others expense that you must already pay from payment or this for trip service that did not receive offer by the change concerned) required for conduct of trip by change of trip contents based on Clause 10, in us, only the balance may change tour costs. But case by seats such as transport, accommodation engine, lack of facilities of room and others having occurred is excluded though transport, accommodation organizations provide the trip service concerned when we put in the case of increase.
- (5) When the number of people concerned was changed when we list that tour costs vary according to number of people such as transport, accommodation organizations in contract document without depending on reason that you should let leave for our responsibility after contract establishment, we change tour costs.
- 12. Change of visitor
-
Visitor gets our consent beforehand and can transfer position in contract to third party. In this case please pay fee of predetermined amount of money. In addition, transfer of position in contract produces effect when there was our consent. In addition, reservation and full name change of airmail are not possible, and we may decline change of visitor.
- 13. Cancellation (before trip start) of contract by visitor
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(1) Visitor pays cancellation charges to set in Clause 15 anytime to us and can cancel contract. But we do acceptance of proposal of contract cancellation for business hours of us which were applied for if inner (facsimile, E-mail which arrived after business hours become receptionist of business day, the following day). When we cancel communication contract, we receive payment of cancellation charges without signature of member to predetermined slip by card of partner company.
(2) When we raise next, visitor can cancel contract regardless of rule of this clause (1) without paying cancellation charges before trip start.
- 1) When contract contents were changed by us. But it is limited when thing and others which the change raises in table (1) left column of Clause 23 are important.
- 2) When tour costs were increased based on rule of Clause 11 (2).
- 3) When fear that security of trip and smooth conduct become impossible when natural calamity in heaven and earth, war, riot, cancellation of trip service offers such as transport, accommodation organizations, order or other reasons of public office occur or becomes impossible is extremely big.
- 4) When we did not issue “trip itinerary” for visitor by date of Clause 6.
- 5) When conduct of trip according to travel schedule that we listed in contract document by reason that should come to our responsibility became impossible.
- 14. Contract cancellation (before trip start) by us
-
(1) When tour costs were not paid visitor by date of Clause 7 (6), in us, visitor should cancel contract in the next day. In this case please pay cancellation charges and breach of promise charges of the same amount.
(2) When we raise next, we explain reason to visitor, and we may remove contract.
- 1) When it was recognized that visitor did not meet our sex, age, qualification, skill or other trip participation conditions that we stated clearly beforehand.
- 2) When visitor gets sick, and it is admitted that it is not died out for the trip concerned by absence or other reasons of person of necessary assistance.
- 3) When it is admitted that visitor gives nuisance to other visitors or we might disturb smooth conduct of group action.
- 4) When visitor found burden more than rational ranges about contract contents.
- 5) When it does not reach minimum passenger count that the number of visitors listed in contract document. In this case we notify visitor that we reckon and sail up and cancel trip by 13 days ago (about day trip three days ago) from the day before of the trip starting date.
- 6) When trip conduct condition that we exhibited beforehand does not accomplish like lack of snowfall in trip for the purpose of ski or when the fear is extremely big.
- 7) When when natural calamity in heaven and earth, war, riot, cancellation of offer of trip services such as transport, accommodation organizations, reason that order or other we of public office cannot participate in occur, fear that security of trip that we followed in travel schedule that we listed in contract document and smooth conduct become impossible or becomes impossible is extremely big.
(3) When we canceled contract by this clause (2), we refund the total amount of tour costs (or application fee) that we have already received to visitor.
- 15. Cancellation charges
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When we cancel contract for circumstances of visitor after contract establishment, we will have cancellation charges in the following rate for one visitor for tour costs. In addition, when contract is plurally canceled some visitors by participation of number; from visitor of participation such as transport, accommodation engine will have the balance price for change of number of people each (per .1 one).
Cancellation day |
Cancellation charges |
Until 21 days ago |
Free of charge |
Until from 20 to 8 ago (about day trip from ten days ago) |
20% |
Until from 7 to 2 ago |
30% |
The trip starting date day before |
40% |
The trip starting date day |
50% |
After trip start or disconnection nonparticipation |
100% |
- ※We reckon from the day before of the trip starting date and date back to cancellation day.
- ※When a part during trips such as departure date, course, use service, the accommodations is changed, we become a target of cancellation charges mentioned above. But we may not accept change by reason that reservations of use service are not possible. In addition, after deadline for application cannot change.
- ※Cancellation charges by the cancellation rate mentioned above are based on use day, and optional plan is applied separately, too. But cancellation charges after trip start become 100%.
- 16. Cancellation (after trip start) of contract by visitor
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- (1) When a part of the trip service is not received by circumstances of visitor or it is done detached room group on the way, we consider to be waiver of visitor and do not refund all.
- (2) Visitor can cancel contract of part which we were not able to receive without paying cancellation charges regardless of rule of Clause 13 (1) when we were not able to receive trip service that we listed in contract document without depending on reason that should come to responsibility of visitor or when we told so in after trip start. In this case, we refund cancellation charges, breach of promise charges other amounts of money that already deducted payment or expense (limited when it is not thing by reason that should come to our responsibility) that you must pay from now on to visitor for the trip service that we were not able to receive concerned.
- 17. Cancellation (after trip start) of contract by us
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(1) When we raise next, we explain reason to visitor, and we may cancel a part of contract even if after trip start.
- 1) When visitor gets sick, and, due to others of person of necessary assistance absent, it is not died out by the trip concerned.
- 2) When we disturb rules of group action by assault for tour conductor for visitor to also carry out trip smoothly safely, infringement to our instructions by local attendant or other people, these people or other tourists going together or threat and disturb security of the trip concerned and smooth conduct.
- 3) When natural calamity in heaven and earth, war, riot, cancellation of offer of trip services such as transport, accommodation organizations, reason that order or other we of public office could not participate in occurred, and continuation of trip became impossible.
(2) Even if we removed contract based on rule of this clause (1), as for our debt about trip service that visitor already received offer, effective repayment should be done. We refund cancellation charges, breach of promise charges other amounts of money that already deducted payment or expense that you must pay from now on to visitor for trip service that visitor does not yet receive the offer in tour costs.
(3) When we canceled contract by rule of this clause (1)1) 3), we do necessary arrangement to come back to departure place at request of visitor. In this case all expenses to need of visitor burden.
- 18. Refund of tour costs
- When amount of money that should refund for visitor by cancellation of reduction of tour costs by rules from Clause 11 (3) to (5) or contract by rules from Clause 13 to Clause 17 occurred, we reckon from the next day on trip end day that we listed in contract document when we refund and look good by cancellation after reduction or trip start within seven days from the next day of cancellation when we look good with refund by cancellation before trip start and refund the amount of money concerned for visitor for less than 30 days. But we may not refund tour costs when it is necessary to have us submit the coupons concerned on refund after delivery of coupons of Clause 19 (1), and there is not those presentation.
- 19. Tour conductors
-
- (1) Except tour conductor company and listed course, tour conductor does not go together. Please perform procedure necessary for visitor to receive trip service in you. In addition, we state our contact information in the field clearly on “trip itinerary” or contract document. In addition, please perform arrangement and procedure of substitute service of the part concerned in you when weather cannot receive trip service by inevitability.
- (2) Tour conductor goes together in tour conductor company and listed course and, as a general rule, conducts affairs necessary to carry out trip established in contract document safely and smoothly. As a general rule, in time of duties of tour conductor, we do with from 8:00 to 20:00.
- (3) When we act in group, as for the visitor, tour conductor to also carry out trip smoothly safely or local attendant must obey our instructions.
- 20. Conduct of protection measures
- When we admitted that traveling visitor is in condition to need protection by illness, injury, we may take necessary measures. In this case, when this does not depend on reason that should come to our responsibility, we do expense that we needed for the measures concerned with burden on visitor, and visitor must pay in method that we appoint by date when we appoint the expense concerned.
- 21. Our responsibility
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- (1) We compensate for the damage only when there is notice for us within two years from the next day of damage occurrence when we or arrangement caretaker damaged visitor by intention or fault in observance of a contract of contract. But the damage of baggage compensates for 150,000 yen as limit for one visitor only when there is notice for us within 14 days from the next day of damage occurrence.
- (2) When visitor suffered damage by reason that natural calamity in heaven and earth, war, riot, transport, cancellation of offer of trip services such as accommodation organizations, order or other we of public office or arrangement caretaker cannot participate in, we do not take responsibility to compensate us for the damage except case of this clause (1).
- 22. Special compensation
-
- (1) We pay damage compensation money (limit corrects 150,000 yen as for the compensation limit about one or pair 100,000 yen) to suffer from 10,000 yen – 50,000 yen, accouterment as 20,000 yen – 200,000 yen, going to hospital ex gratia payment as 15 million yen, hospitalization ex gratia payment as death compensation money for one tourist about the constant damage put on by the hospitalization days to life, body by sudden and accidental foreign accident according to our article “special compensation official regulations” regardless of whether our responsibility based on foregoing paragraph occurs while offer type plan travels, and visitor participates. But we do not compensate for cash, credit card, valuables, exposed film, CD-ROM, optical disk about item to establish in manuscript written to recording medium, other official regulations Article 18 Clause 2.
- (2) The damage that visitor was put on during offer type plan trip participation does not pay compensation money of this clause (1) and ex gratia payment to intention, driving while intoxicated of visitor, intentional laws and ordinances violation, the receipt of service offer to violate laws and ordinances, skydiving to make out the mountains up (thing using mountain-climbing equipment such as ice axes), hang glider boarding in any of official regulations Article 3 and Article 5. But it is not this limit when the exercise concerned is included in schedule of offer type plan trip.
- (3) We do not do during trip to offer type plan participation only when we exhibit that compensation money is not paid about the damage that visitor put on on that date about day when it was exhibited that offer of trip service by our arrangement is not carried out at all in contract document.
- (4) When we take responsibility based on official regulations of Clause 21 (1) about the damage of this clause (1), in limit of sum of damage compensation money that you should pay based on the responsibility, we consider compensation money of this clause (1) which we should pay to be the indemnity concerned.
- 23. Travel schedule insurance
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(1) When important change (1 of next except thing by seats such as transport, accommodation engine, lack of of facilities of room and others having occurred though offer of service was carried out) of contract contents to raise in table 1 left column,) except change of 2) occur, we pay change compensation money of sum that multiplied rate to list in table right column by tour costs within 30 days from the next day on trip end day (we may assume offer of article with more than of equal value or service with the approval of visitor). But change of the date and time when we received offer and the order of trip services is excluded.
- 1) Change as measures that are necessary for natural calamity in heaven and earth, war, riot, order of public office, cancellation of trip service offers such as transport, accommodation organizations, offer of carrying service not to depend on original transport plan, life of trip participant or physical ensuring safety.
- 2) Change to affect part that contract was canceled by rules from Clause 13 to Clause 17.
(2) We do sum of change compensation money that we pay based on one contract with limit with sum that multiplied 15% by tour costs. In addition, we do not pay change compensation money when sum of change compensation money that you should pay to one visitor is less than 1,000 yen.
(3) When compensation for damages responsibility based on rule of Clause 21 becomes clear about the change concerned after we paid change compensation money based on rule of this clause, we pay the indemnity of sum that deducted sum of change compensation money that we already paid.
[table 1]
Change that payment of change compensation money is necessary for |
Rate (%) per one |
It is before trip start |
After trip start |
1. Change of the trip starting date when we listed in contract document or trip end day |
1.5 |
3.0 |
2. Change of destination of sightseeing spot to enter which we listed in contract document or tourist facility (we include restaurant) or other trips |
1.0 |
2.0 |
3. Class of transport organization that we listed in contract document or change (when we were less than it of class after change and class that net total of rate of facilities listed in contract document and facilities, we limit) to thing of lower rate of facilities |
1.0 |
2.0 |
4. Change of kind of transport organization that we listed in contract document or company name |
1.0 |
2.0 |
5. Change to different flight of airport (starting airport) as the trip start ground which we listed in contract document (in this country) or airport (return airport) as the trip end ground |
1.0 |
2.0 |
6. Change of kind of accommodation organization that we listed in contract document or name |
1.0 |
2.0 |
7. Kind, facilities of guest room of accommodation organization that we listed in contract document, change of condition of scenery or other guest rooms |
1.0 |
2.0 |
8. Change of matter which there was mention in tour title of contract document among changes to publish in zenkakugo |
2.5 |
5.0 |
- With note 1 “before trip start,” we say case that notified visitor of the change concerned by the day before of the trip starting date and say case that notified visitor of the change concerned after “trip start” at trip start after the day.
- We apply this table after having read “trip itinerary” for “contract document” and one which it is in when note 2 “trip itinerary” (decision document) is issued. In this case, we handle as affair in each change when change occurred between between mention contents of contract document and mention contents of “trip itinerary” or mention contents of “trip itinerary” and contents of trip service that was actually offered.
- When note 3 3) transport organization to affect change to advocate in 4) again is accompanied by the use of accommodations, we handle as affair per night.
- When it is accompanied by change to higher thing of class or facilities, about change of company name of transport organization to publish in note 4 4), we do not apply.
- Even if note 5 4) or 6) or change to advocate in 7) produce plural number in one vehicle paddle wheel or nights, we handle as affair in one vehicle paddle wheel or a night.
- 24. Responsibility of visitor
-
- (1) When we suffered damage by intention of visitor or fault, we accept compensation of the damage from visitor.
- (2) Visitor utilizes information provided by us and must act to understand contents of right, duty and others contract of visitor.
- (3) When we recognized that it is different from mention contents about trip service listed in contract document after trip start, visitor must offer so to us, our arrangement caretaker or trip service provider immediately in trip place.
- 25. Participation to trip insurance against loss
- When we are sick and are hurt, it may cost a large amount of treatment costs, transportation costs. In addition, in the case of accident, it is the fact that indemnification request to assailant and collection of indemnification are very difficult. These treatment costs, transportation costs recommend that they take out domestic travel accident insurance of enough sums in you again to secure the death, physical impediment.
- 26. About proposals such as accidents
- When accidents occur during trip, please notify contact information to tell about with “trip itineraries” promptly (please notify when there are circumstances that we cannot notify of as soon as the circumstances disappear).
- 27. Standard date of trip condition, tour costs
- In basic date of this trip condition and basic date of tour costs, it is day when we stated clearly in the brochures concerned.
- 28. About the handling of personal information
-
- (1) About personal information listed in application submitted in the case of trip application, we use for communication between visitor, and visitor uses our trust travel agent listed in trust sale column on the back of the trip brochure or trust travel agent agent (it is said as follows with “store”) and us in trip that had you propose as far as it is necessary for procedure for the receipt of arrangement of service that (listed in each course about main thing) provides such as transport, accommodation engine and those services.
※In addition, at us and store, it is product and service of company cooperating with 1) us, store and these, information for campaign. 2) Request of offer of opinion after trip participation and impression. 3) Request of en quete. 4) Offer of privilege service. 5) Making of statistics document. We may use ni, personal information of visitor.
- (2) We do personal information that we acquire with personal information of visitor in the range of minimum to be necessary when we carry out trip by full name, age, sex, phone number, address, e-mail address of visitor, other courses. In addition, when company of person of assistance, arrangement of wheelchair need special consideration, we may acquire personal information except the above for purpose to accept this (or makes a reply of not being accepted) as far as we are possible, but do this with the necessary range when we do arrangement.
- (3) When it is not obtained visitor’s consent about our acquiring personal information of this clause (2), in us, it may not be accepted the conclusion of offer type plan trip contract. In addition, we may not perform arrangement hoped for of visitor by not being obtained consent.
- (4) We provide for arrangement of trip that had you apply for transport, accommodation organizations by sending full name, age, sex, phone number of visitor, information in other ranges necessary to arrange by beforehand electronic methods.
- (5) In us, baggage transport of visitor may provide personal data of our visitor to hold for convenience such as shopping in DFS wage rear Okinawa (duty-free shop) in destination in mover and DFS wage rear Okinawa. In this case we provide by sending personal data affecting full name, departure date of visitor and aviation flight number by electronic methods beforehand. In addition, please report at the time of application when stop of offer of personal data to these companies is hoped for.
- (6) We may use about thing in the range of minimum to be necessary on notification to full name, address, phone number or visitors of e-mail addresses among personal data of visitor whom we hold. For business information for our company, information for entertainment contents, shipment of product which you purchased, we may use this.
- (7) Disclosure, correction of the contents, personal data which additional or wants stop of deletion or the use, stop of offer to removal or third party of visitor whom we hold, please report so to us.
- 29. Others
-
- (1) Change of airmail by circumstances of visitor, trip change are not possible.
- (2) When bad weather cannot receive trip service without depending on reason that should come to responsibility of visitor, we refund amount of money that deducted expenses that you should pay such as cancellation charges, breach of promise charges for the trip service concerned by rule of Clause 16 (2) to visitor. But the hotel charges, transportation expenses of substitute service of visitor burden.
- (3) When miscellaneous expenses that we needed occurred in injury of visitor, miscellaneous expenses with outbreak such as illness for miscellaneous expenses with it when guidance, shopping that visitor is personal was asked for by tour conductor, miscellaneous expenses with baggage loss, thing left behind collection by carelessness of visitor, other action arrangement, please bear those expenses to visitor.
- (4) You may lead to souvenir shop to provide facility for visitor, but, on shopping, purchase by your responsibility.
- (5) We do not do re-conduct of trip under any circumstance.
- (6) Information about repayment for tour costs
In the case of change, cancellation by circumstances of visitor, transfer fee with repayment should be burden on visitor in us. Thank you for your understanding beforehand.